Help and FAQ
Are these prints better than the ones I can get from the corner drugstore?

Absolutely! Fuji prints come from one of the most advanced printing facilities in the country. This facility uses the finest equipment, chemicals and printing supplies available. Fuji also uses a thicker, professional grade of paper so your prints will look and feel deeper and richer than normal prints.

How do I contact customer service?

If you are unable to find the answer to your question(s) in our Knowledgebase, then just submit a ticket and we will get back to you within 24 hours.

Can I purchase prints and photo cards in the same purchase transaction?

No, we elected to keep the photo card purchasing module separate from the main print product store. We did this to maintain the speed and simpliciy of the website - the majority of our customers want to purchase prints or photo cards in a given session, so we optimized the site for this type of shopping pattern.

When will my photos arrive?

Most photo prints are delivered within 5 business days. All orders are shipped via USPS Mail or UPS.

Why haven't I received a confirmation email?

Check your Spam folder for your confirmation email as your email provider may mistakenly route our emails there.

Be sure to add QualityPhotoPrints.com to your safe senders list to ensure our emails are not routed to your Spam folder.

Why is it taking so long for my photos to upload?

Depending on the number of photos you are trying to upload and the size of your photo files it make take up to 30 minutes or more to upload your files. You will always benefit from full file uploads with QualityPhotoPrints.com. Other companies will reduce your files before uploading. This may allow for a quicker upload, however, the quality of your prints will suffer!

Can I cancel my order?

Your order cannot be cancelled after you click the 'Done!' button, as the photo printing process is fully automated to ensure the fastest turnaround time as possible. Your order begins processing immediately.